Privacy Policy

Information you give us. When you use a form on this website, we collect what you enter:

• Contact form: your name, email address, phone number and message.
• Job application form: your name, email address, phone number, the position you are applying for, your available start date and a link to your resume.

Information collected automatically. Like most websites, our web server records basic technical details when you visit, such as your IP address, browser type, the pages you view and the date and time of your visit.

We use the information we collect to:

• Reply to your questions and requests.
• Review job applications and contact applicants.
• Keep the website running, secure and free of spam.
• Improve our website and guest services.
• Meet our legal obligations.

When you select Book Now or check availability, you are taken to the booking website of Sonesta, our hotel brand. Your reservation details and payment card information are entered on Sonesta’s website, not on ours, and are handled under the Sonesta Privacy Statement.

When you stay with us, we ask for a photo ID and a payment card at check-in (for example, for the $150 deposit). This information is used to manage your stay and is protected as required by law.

When you first visit, a banner lets you Accept All or Reject optional cookies. Your choice is saved in your browser so we do not ask again.

If you save rooms with the heart button, that list is also stored only in your own browser. It is never sent to us, and you can remove it at any time by clearing your browser data.

Some features of this website are provided by other companies, which may receive your IP address and browser details when the feature loads:

• Google reCAPTCHA protects our forms from spam.
• Google Maps shows our location and gives directions.
• Google Fonts displays the text on this website.
• Social media links (Facebook, Instagram, X and LinkedIn) take you to those websites.

These services are covered by their own privacy policies. We are not responsible for how other websites handle your information.

We do not sell or rent your personal information. We share it only when needed:

• With service providers who help us run this website, such as our hosting and email providers.
• With Sonesta, our hotel brand, to manage reservations and guest services.
• When required by law, or to protect the rights and safety of our guests, staff and property.

We use reasonable safeguards to protect the information you send us. No website or internet transmission is completely secure, so we cannot guarantee absolute security.

We keep form messages and job applications only as long as we need them to respond, to fill a position or to meet legal requirements, and then delete them.

You can:

• Ask us what personal information we hold about you.
• Ask us to correct or delete information you have sent us.
• Reject optional cookies using the cookie banner.
• Stop using our forms at any time.

To make a request, contact us using the details below. We may need to confirm your identity before we act on it.

This website is not directed to children under 13, and we do not knowingly collect their personal information. Guests must be at least 21 years old to check in. If you believe a child has sent us personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will change the Last updated date at the top of this page. Please check back occasionally to stay informed.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Red Lion Inn & Suites Vancouver, 13206 NE Hwy 99, Vancouver, WA 98686
• Phone: +1 (360) 573-0511
• Email: help@redlioninn.com